ITQuoter is very excited to announce their collaboration with Sondela Consulting in the UK Market. This follows ITQuoter’s recent announcement of the launch of their innovative SaaS quoting platform into the UK Market. It is a complete solution with many advanced features providing a comprehensive, flexible tool for MSPs and VARs. Its integration with suppliers’ data is outstanding providing a unique product searching capability.
The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]
This is something that I hear clients saying often! My response usually is “well that is the most expensive ticketing system you will ever use”. But joking aside, there is so much more to a PSA tool than just a ticketing system. As an MSP, a Professional Services Automation (PSA) tool is the engine that runs your business.
Last week, Microsoft unveiled the May 2020 Update, which is the latest version of Windows 10. While some users are able to update their systems, some PCs are prevented from installing it. Here’s what’s causing the update block, and how you can bypass it. Known issues The update block is present on devices such as […]
Sydney, Australia, June 2020 – Invarosoft™, is very excited to announce the launch of its ITSM CX Platform and its collaboration with Sondela Consulting in the UK market. Invarosoft was founded in 2017 by CEO, Jamie Warner, who is also the Chairman of $9M MSP eNerds.
Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]
Android devices are most effective when they have a stable network connection. The problem is that many mobile networks limit how much data you can use during a subscription cycle. Instead of upgrading to a more expensive plan, consider paying closer attention to how and when you use data and scaling back. It’s easier than […]
Have you ever wondered what a PSA tool actually is? You have probably heard other MSPs and Vendors talking about PSA tools and wondered what it stands for and what purpose it would serve in your business.
PSA is Professional Services Automation; it is a business management platform designed specifically for MSPs to manage the entire business lifecycle of their clients’ journey from beginning to end.
More and more people are working from home these days, which means a fast, reliable home Wi-Fi connection is more important than ever. If all the Wi-Fi boosting tips you’ve seen on the internet have been to no avail, it’s probably time to take a look at the hardware you’re using. It might be that […]
Many businesses using Microsoft 365 prefer to have the latest versions of the productivity suite’s applications. Some businesses prefer to get updates as soon as they become available, while others prefer to update their systems on a predictable schedule. Fortunately, Microsoft’s update channels enable businesses to customize when they receive apps’ new features. New update […]